Global Discount Travel’s Frequently Asked Questions (FAQs)

A. Yes. If you have any questions or need assistance in making your travel plans, you can contact one of our professional travel agents.

A. You will need to contact us at the email or phone number (202)‑459‑4754. International tickets can be changed subject to airline restrictions, penalties, and any difference in fare.

International discounted fares are refundable before departure with a fee. Domestic tickets are non-refundable, however, domestic tickets may be reissued subject to airline fees and any fare increase.

A. We use secure sockets layer (SSL) and private communication technology security standards that are supported by the latest version of Microsoft Internet Explorer and other popular browsers.

SSL encodes your personal information such as your password, address and phone number, or your credit card number so that it is available only to the travel agent who will help make sure your travel planning goes smoothly. This encryption makes doing business over the Internet as secure as making a purchase by telephone.

A. If your card is rejected for any reason, we'll notify you that the tickets cannot be issued. Tickets are not purchased until the credit card is charged. Your reservation will be canceled. You will need to rebook your reservation using another credit card. Your reservation will be subject to availability.

A. No. Personal information collected which is necessary to the process of making a booking is not sold to second or outside parties. We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience that you can get anywhere.

A. Electronic tickets, or e-tickets, are now offered by many major airlines. They allow you to travel without a paper ticket, eliminating the worry of leaving your tickets behind. An e-ticket confirms your airline ticket purchase without requiring a paper record; the only record of an e-ticket sale is in electronic form in the airline's computer system. When purchasing tickets through this website, you'll receive a confirmation of your purchase via e‑mail.

A. When you check in for your flight, give the ticket agent your name, flight number, and a government-issued photo ID. For your protection, some airlines also require that you show the credit card used to purchase your ticket. When you use e-tickets, you may or may not be able to check luggage at the curb.

A. The e-mail you receive when you purchase your ticket includes your purchase confirmation number. If you have a record locater, your reservation is confirmed.
To be sure you have a seat assignment, arrive at the airport at least 1 hour before your flight's departure and check-in promptly. Whether you use a paper ticket or an e-ticket, early check-in is necessary.